Read our latest ICOMS Services & Applications brochure 
Zentive is the company that is now the choice of many in the communication services provider industry world-wide. We provide solutions for multi play operators who are looking to optimize software performance within their business whilst helping them with complex integration solutions along the way.
Our MSO expertise and experience in problem analysis is invaluable in helping the support of the architecture within the organisation. We have the know-how to support the migration to new technologies and platforms, solving design and security issues, supporting current architecture and adapting it to meet ever changing demands.
Whatever the complexity of the requirements Zentive has the experience and knowledge to detect and solve many service and system issues leading to maximising performance and return on software investment.
OUR EXPERTISE
ICOMS API Macro
• Zentive’s team are the original architects of the ICOMS API.
• High level of in-depth competence in translating business process needs to practical API macro use.
ICOMS API Gateway & Connection Manager
• Zentive’s expertise was fundamental in architecting the design and build of the ICOMS API Gateway and Connection Manager platforms.
• Expert level of competence in tuning and performance management.
• Zentive provides Severity 1 support to Convergys clients.
EXAMPLES OF OUR CONSULTING REPERTOIRE
Disparate systems interconnect.
Performance management and optimisation.
Systems architecture and design.
High transaction systems development.