We don’t just focus on deploying great software, we know that our reputation also relies on providing first class support and maintenance shaped around each of our customers’ requirements, from the development stage through to implementation and ongoing support and maintenance. From 1st line user support to 3rd line technical support we design the support package around your needs.
Depending on your needs we can design a support and maintenance package specific to you. This could include:
- Phone/email support
- Dedicated online support portal
- Office hours/Weekend/24 hour support
- End user support
- Technical support
- Software maintenance plans
- Account management
- Remote support
- On-site support
If you’re an existing Zentive customer and need to get in touch, please call us on 01489 660 410 or raise a support ticket using our in-house helpdesk.
Our support team will be happy to help.