First Class Standards – Web Portal Development, Deployment & Care

Zentive bring together state-of-the-art web applications based on Open standards and technologies under the umbrella of its own first class in-house applications and modules – web+z.

The scope of Zentive’s work utilizing the web+z products suite ranges from up-front business requirements analysis, through systems design and development to deployment and support.  web+z deals with a wide range of business drivers from simple product brochure through to complex and highly interactive service, payment and sales portals.

Supplied as a licensed installation or as a managed service, to date there have been many successful implementations and instances of web+z working within major MSOs.

Zentive has had a highly specialised team working in the web portal arena for several years and we’ve implemented critical and functionally rich portals addressing both the subscriber sales and after care functions:

• Secure subscriber login authentication
• Order new services
• Account summary – balance, unbilled transactions
• View and pay bill – credit card, direct debit, recurring payment
• View and change services – upgrade, new installs
• Truck roll appointments – view, change

By using web+z‘s integrated approach many of today’s operators are taking advantage of our rapid and enterprise strength web portal build and look to the capability of linking their subscriber public sites to their back-office account data and value-add services in a highly secure and controlled manner